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Tortuga Pro Deals

Tortuga is proud to offer Tortuga Pro. As a travel industry professional, you are eligible for exclusive deals on all Tortuga products.

 

Who is eligible for Tortuga Pro?

Tortuga Pro is for professionals in the travel industry including travel guides, tour operators, travel conference hosts, and airline employees. At this time we cannot accept travel bloggers or travel photographers into the program. As proof of eligibility, we just ask that you sign up with your work email address. We review each application carefully to ensure eligibility.

 

Do I need to live in the United States to qualify?

Nope! Tortuga Pro orders can be placed from any of the countries to which we currently ship.

 

Can I purchase for someone else with my discount?

No. Your account is for your personal use only. Orders for others may be cancelled.

 

Is there a minimum order value?

Yes. The minimum order value for Tortuga Pro purchases is $99.00.

 

When will my draft order get approved?

Draft orders are approved within 24 hours during business hours: M-F 9am-5pm PT. Tortuga honors US holidays.

 

Shipping Prices & Times

Our regular shipping policy applies.

 

How do I make a Tortuga Pro return?

You may return any unused items within 30 days of purchase for a refund of the products purchased excluding shipping costs.

US Customers:
You can initiate a return yourself through our self-service return center.
**Please note: The return shipping cost will be deducted from your refund.

International:
Contact us for the best return address. Mark your package as "Goods Returned Under Warranty" before sending it back to us because we cannot accept customs charges. You can use a carrier and shipping method of your choice.

 

What is the warranty for items purchased through Tortuga Pro?

The warranty is the same as for items purchased through our regular store.

To the original owner, the Tortuga warranty guarantees against defects in materials and craftsmanship for as long as you own the product. If your product fails due to a defect, we will repair it, replace it, or refund your money (at our discretion), depending on product availability. Read our full warranty here.

 

I'm ready to go. Sign me up!

Great! You can apply for Tortuga Pro here. Please allow 2 business days for application review.

Once approved, you will receive an email inviting you to create an account. You'll be able to place a draft order immediately after that.

 

Have more questions about Tortuga Pro? We're happy to help. Send us an email at contact+pro@tortugabackpacks.com and we'll get back to you within 24 hours during business hours.

 

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