If you are dissatisfied with your gear for any reason, you may return it, unused, within 30 days of your purchase for a full refund excluding shipping fees. We will cover the cost of return shipping for orders being returned within the US.
To start the return process, visit our self-service Returns Center. Once you submit your request, you’ll receive a separate email with return instructions.
If you have any questions about the process, email us.
If you are returning a bundle or part of a bundle, email us instead of using the Returns Center.
Please note that we cannot pay for international return shipping.
For international returns, we will not accept customs charges. Mark your package as "Goods Returned Under Warranty" before sending.
To initiate a return on an international order, email us and we will provide you with the correct return address.